12/27/2023 0 Comments Peek pro tour operator software![]() Make sure you check through the email settings before you start using it, we had a few default emails that were still auto-sending that we should have customized sooner than we did, and I overlooked that they were sending out. They have options of how to set up different types of operations, so it's good to have someone to work with. Once you get the hang of it, you should be able to do most everything yourself, but the support team will help get everything set-up initially, which is really nice. So helpful! The support team for set-up were very thorough and helpful as well. The software helps us avoid over-booking, and it also automatically sends customized emails to remind people when and where they need to be. Peek has helped tremendously! There is a lot of capability to the system, and you may have to find a few work-arounds to best suit your business, but all-in-all, I've been really impressed with the capabilities. Rentals and shuttles are a small part of our business, so we needed to streamline the amount of time it takes to manage it. We can edit the schedule as needed, and the best part is the reduced call volume in our otherwise busy retail shop. Peek Pro has allowed us to easily add our reservations to our website, allowing customers to see what's available and book online. ![]() ![]() I was worried about how to integrate into Quickbooks on the accounting-side, but I've figured out some methods to enter the Peek sales that aren't very complicated. Peek charges a percentage on each booking (currently 6% i think), which most operators, including ourselves, add as a booking fee to the customer (which is pretty typical nowadays, so I don't have an issue with it). Also, there is ultimately not much cost to do this. I haven't had to call for support, but I would expect them to be very helpful if needed. I put a lot of time into the initial set-up, but that was expected. The automated emails also help make sure that people don't miss their reservation, and they get a reminder of things they should bring and what time they need to be there, and we don't need to put in any extra work to make this happen. The rare negative reviews from operators cited clumsiness when attempting to integrate multiple systems.Comments: As mentioned above, we are saving a LOT of time answering fewer phone calls regarding booking kayak trips or questions about the kayak trips. Strengths noted were the excellent customer service and how easy it is to add large amounts of information into the system. Generally, reviews from operators are highly positive. The software blends both reservation booking and commerce features for a more well-rounded user experience. You can also manage your synced website through the central dashboard and your vendor requirements. Full mobile support with an app available.Multiple bookings management across several days.It is compatible with Cloud, SaaS, web, and both iOS and Android mobile systems. The company offers both a free version and a free trial. It is incredibly user-friendly, with most features immediately available from the central dashboard. Though this target audience is broad, FareHarbor does succeed in its aims. The service primarily works as a reservation system for tour and activity operators managing businesses of all sizes. It also allows establishment owners to stay up to date with unlimited custom reports and cost-saving data. FareHarborįareHarbor offers more than booking software. Generally, operators seemed pleased with the features provided. A minority of customer reviews express that the booking system has too many features, which sometimes obscure productivity. It can streamline your booking process so you can better use your time elsewhere.Ĭustomer reviews are mostly positive, with many stating they appreciate the ability to manage multiple operations at once with little complication. It can also link with your website to synchronize all your information. When utilizing the booking management software and app, you can also add notes to each online booking and utilize promotions. Full mobile access with an app available.For appointment scheduling, you have the following options: In terms of features, the Peek Pro tour operator is not lacking. It is fully compatible with multiple online systems, including Cloud, SaaS, Web, and mobile (supporting iOS and Android systems). If you want to try it out before committing to anything, Peek Pro also features a free version and a free trial. It is straightforward to use, so you have nothing to worry about if this is your first time managing online bookings electronically. Peek Pro is a booking software service aimed at tour and activity operators of all kinds.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |